Workchat for Property

Tenants who do the thing
the first time.

Lease signatures, COIs, move-in checklists, renewals — Workchat chases every tenant on WhatsApp and answers the questions ("what's a COI?") your leasing team keeps repeating.

Pilot one asset before portfolio rollout. Free for the first 60 days, up to 100 tenants.

The pain

You don't lose tenants at the application. You lose them at the COI they didn't know they needed, the addendum they never opened.

Every day a unit sits vacant is real money. Every move-in delayed by a missing form is a leasing agent on the phone instead of showing the next prospect. And every renewal that slips becomes an expensive turn.

Email gets ignored. Tenant portals get forgotten. Your leasing team spends Monday morning explaining what a Certificate of Insurance is — for the third time, to the same tenant.

A real tenant thread

From signed to moved in.

The moment a lease is signed, Workchat opens a thread with the tenant on WhatsApp.

It walks them through every move-in step — security deposit, COI, key pickup window, parking decal, utilities transfer — and answers the questions they'd otherwise call your office to ask. Renewals get the same treatment, 60 days out.

Works alongside Yardi, AppFolio, or whatever you use.

W
Workchat
on behalf of Cedar Park Apartments
Thu · 14:30
Hi Priya — congrats on signing for Unit 4B 🎉 Move-in is May 1. Five things to sort: deposit, renter's insurance (COI), key pickup time, parking decal, and utility transfer. Want to start now?
14:30
whats a COI?
14:33 ✓✓
Certificate of Insurance — proof of renter's insurance with Cedar Park listed as additional insured. Lemonade is the cheapest, ~$12/mo, takes 4 mins. Want the link?
14:33
yes
14:34 ✓✓
Sent — when you're done, just send the PDF in this thread, I'll attach it to your file.
14:34
Fri · 09:11
📄 lemonade-COI.pdf
09:11 ✓✓
Got it ✓ Filed under your lease. Now — what time on May 1 works for keys? Office is open 9am–5pm.
09:11
11am
09:12 ✓✓
Booked. I'll text you a parking decal form and utility checklist next. You're 60% through your move-in list.
09:12

The math

$80/day

is what an empty unit costs you, on average. Move-in delays compound across the portfolio.

4days

faster move-in × 1,000 units = roughly $240K of recovered revenue per year.


Lease up faster. Renew higher.

How it works

From signed to renewed.

01

Send your tenant list.

CSV from Yardi, AppFolio, or RealPage — or paste names. Tell us move-in dates and your standard checklist.

02

Workchat works every move-in.

COIs, deposits, key pickup, parking decals, utilities — collected on WhatsApp with answers to every "what's a..." question along the way.

03

Renewals run themselves.

60 days before lease end, Workchat opens the renewal conversation, handles the addendum, and books the signature.

What property teams ask first

Questions, before the pilot.

Will this replace our PMS (Yardi / AppFolio / RealPage)?+

No. Workchat sits alongside your PMS — your system stays the source of truth. We pull the tenant list and write back completion status. Nobody is changing your PMS.

What about Spanish-speaking tenants?+

Workchat replies in the language the tenant writes in. Especially strong for Spanish, Portuguese, and Tagalog tenants — common in US multifamily.

Can it handle maintenance requests too?+

Yes — tenants can report issues in the same thread. Workchat triages, asks clarifying questions, and routes to your work-order system or on-call tech.

What about fair-housing and legal compliance?+

Workchat doesn't make leasing decisions and never discusses pricing, eligibility, or eviction-adjacent topics. It escalates anything sensitive to your team. Every conversation is auditable.

How do we pilot without committing the whole portfolio?+

Pick one property. We onboard your move-in playbook in a week. After 60 days you'll have hard numbers — completion lift, days-to-lease, agent hours saved — to decide on portfolio rollout.

Get started

Start with one property.
Roll out from there.

60-day free pilot on one asset. We onboard your playbook in week one and ship the first move-in thread that same week.

Pilot early access

Tell us about your portfolio.

Running a multi-property portfolio? Email property@worklyn.chat and we'll plan the pilot with you.